Our services
24/7 Crisis comms support
Crises often happen outside office hours. Whether facing a major incident, regulatory challenge, adverse media attention or reputational threat, organisations need immediate access to experienced crisis communications support. Our PR ER service provides flexible, round-the-clock access to senior crisis communicators, giving leadership teams, in-house communications professionals and advisers the confidence that expert support is available whenever it is needed.
Need support now?
Call our 24/7 emergency number: 01892 487302 or email our emergency response experts: PR-ER@sharpminds.agency
Available for retained clients and urgent new enquiries
Expert support, day or night
Round-the-clock support
Crisis situations can escalate quickly and rarely follow a convenient timetable. Access to experienced crisis communications specialists provides reassurance that support is available when difficult decisions need to be made. Whether responding to a media enquiry, stakeholder concern or emerging reputational issue, our team is available whenever the situation demands immediate attention. The need for round-the-clock expertise is one of the reasons organisations increasingly seek specialist crisis support.
Supporting your team
Internal communications teams, agency partners and leadership teams cannot operate continuously without rest. In-house teams need confidence that out-of-hours incidents will be handled effectively to be able to switch off to recharge. During prolonged or fast-moving situations, additional support can help maintain momentum, consistency and sound judgement. We work as an extension of existing teams, providing additional capacity and expertise when workloads increase, situations become more complex or out-of-office replies are turned on. The result is reliable support 24/7, stronger decision-making and more sustainable crisis management.
Flexible engagement
Every organisation’s requirements are different. Some clients need support during a specific incident or transaction. Others require holiday cover, overflow resource, out-of-hours support, or additional senior counsel for existing communications teams. Many clients choose retained support, giving them immediate access to expert advice whenever issues arise. We tailor our support model to each organisation’s needs, ensuring specialist expertise is available when and where it is required.
Retained partnerships
For many organisations, crisis communications support is most effective when relationships are established before issues arise. Retained clients benefit from a deeper understanding of their organisation, stakeholders and potential risks, enabling swifter and more effective support when situations develop. Retainers also provide cost certainty and preferential rates, giving organisations access to ongoing expertise while ensuring support is available at short notice when required.
